Guarantee & Warranty Policy

Guarantee Policy

We only sell the best filtration products out there.  Because of this, we are happy to offer a 60 day money back guarantee on all our products.  If you are dissatisfied with your purchase, visit our returns page and follow the instructions there.  All returned items that are being refunded under our guarantee must be in like new condition.


One-Year Limited Warranty Policy

The Filtration Corner warrants your CRYSTAL QUEST® Water Filter Systems for one year from the date of purchase (except filter cartridges and UV bulbs ) against all defects in materials and workmanship, when used in compliance with the Use and Care Manual. The Filtration Corner disclaims all implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose. If for any reason the product proves to be defective within one year from the date of purchase the customer would be responsible for all shipping charges and the unit should be shipped to CRYSTAL QUEST®. The entire system will be repaired or replaced without charge for the repairs or replacement.  Please package your CRYSTAL QUEST® unit carefully to avoid damage in transit.  This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.  The Filtration Corner & CRYSTAL QUEST® assumes no responsibility for incidental or consequential damages; for damages arising out of the misuse of the product or the use of any unauthorized attachment.  Some states do no allow the exclusion or limitation of implied warranties or incidental or consequential damages, so the above limitations or exclusion may not apply to you.